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Locker Room
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Locker Room Login Help
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What do I do if I lost my password?
If this is your first time logging in, your password is in the letter
acknowledging your application. If you no longer have this letter, please call
the program office at 888.556.8897.
If you have logged in before, click "Forgot your password." Enter your Delegate
ID number, and we will e-mail your password to the address you entered when you
first logged in. If you have your e-mail filter turned on, you should check
your spam folder to make sure you do not miss a message from us.
If you do not have access to the e-mail address you entered during your first
login, please call the program office at 888.556.8897.
I lost my password, and I don't have access to the e-mail I used when I
logged in for the first time.
Please call the program office at 888.556.8897. We will change your e-mail
address and send you a new password.
How do I change my password?
Log in to Locker Room click “Change password.”
I can’t log in to Locker Room/My password doesn’t work.
If this is your first time logging in, please use the password included in the
letter acknowledging your application. If you no longer have this letter,
please call the program office at 888.556.8897.
If you have logged in before, click “Forgot your password.” Enter your Delegate
ID number, and we will e-mail your password to the address you entered when you
first logged on. You will receive your password within 15 minutes. If you have
your e-mail filter turned on, please check your spam folder to make sure you do
not miss a message from us.
If you do not have access to the e-mail address you entered during your first
login, please call the program office at 888.556.8897.
I changed my e-mail address in Locker Room but did not receive a new
password.
Changing your e-mail address in Locker Room does not change the e-mail we use
to communicate with you about your password. If you want to change your
password e-mail address, please call the program office at 888.556.8897.
I have logged in before but I am unable to log in now.
If you had been able to log in before but are having troubles logging in now
you may need to reset your cookies and delete the cache from your browser. If
the last name, Delegate ID number or password was accidentally entered
incorrectly, your browser may be stuck remembering the wrong information. To
correct this follow the steps below:
Microsoft Internet Explorer
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Select Internet Options from the Tools menu.
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In the General tab click "Delete Cookies."
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In the General tab click on "Delete Files."
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Close and open Internet Explorer.
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Log in again.
Netscape
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Select Options from the Tools menu.
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In the Privacy tab, click Clear next to Cookies.
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Click OK.
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Close and open Netscape
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Log in again.
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